PRIVACY POLICY

At Hot Yoga Los Angeles, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines the types of information we collect, how we use and safeguard your data, and your rights regarding your information.

Please read this Privacy Policy carefully to understand how we handle your personal information. By using our services or visiting our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information from you:

1.1. Contact Information: When you sign up for our services or create an account, we may collect your name, email address, phone number, and physical address.

1.2. Payment Information: If you make payments for our services, we may collect your payment card information, billing address, and other relevant payment details.

1.3. Health and Fitness Data: To provide personalized fitness plans and training, we may collect information related to your health, fitness goals, medical conditions, and workout performance.

1.4. Communications: We may keep records of any communications you have with us, including email and phone correspondence.

1.5. Usage Information: We collect data about your interaction with our website and mobile applications, including your IP address, device information, and browser type.

2. How We Use Your Information

We use your personal information for the following purposes:

2.1. Providing Services: To deliver our fitness and wellness services, including personalized workouts, training plans, and class bookings.

2.2. Communication: To send you important information about our services, updates, promotions, and respond to your inquiries.

2.3. Payment Processing: To process payments and maintain financial records.

2.4. Health and Fitness Analysis: To provide you with personalized fitness recommendations, analyze your progress, and tailor our services to your needs.

2.5. Marketing: To send you information about our services, promotions, and offers. Message and data rates may apply and you may reply STOP to opt-out of messaging; reply HELP for additional messaging help. Message frequency may vary based on usage.

3. Data Security

We take data security seriously and implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

4. Data Sharing

We do not sell or share your personal information with third parties without your explicit consent, except for the following situations:

4.1. Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services.

4.2 No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4.3. Legal Compliance: We may share your information when required by law, regulation, or legal process.

5. Your Rights

You have the right to:

5.1. Access: Request access to the personal information we hold about you.

5.2. Correction: Request correction of inaccurate or incomplete personal information.

5.3. Deletion: Request the deletion of your personal information.

5.4. Objection: Object to the processing of your personal information for marketing purposes.

5.5. Data Portability: Request the transfer of your personal information to another party.

6. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:

Hot Yoga Los Angeles,2903 Washington Blvd., Marina Del Rey, CA 90292

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant changes by posting a prominent notice on our website or via email.

By using our services, you agree to the terms of this Privacy Policy.

Thank you for choosing Hot Yoga Los Angeles for your fitness and wellness journey. We are committed to safeguarding your privacy and providing exceptional services.

TERMS & CONDITIONS

Welcome to Hot Yoga Los Angeles. These Terms and Conditions outline the rules and regulations for the use of our services and participation in our SMS communication program. By signing up for our fitness programs or SMS campaigns, you agree to comply with these terms. Please read them carefully.

1. General Participation Terms

• Eligibility: You must be at least 18 years old to join or have parental consent. Your membership is personal and non-transferable.
• Payments & Fees: All membership fees are billed monthly unless otherwise stated. Late payments may incur additional charges.

Cancellation Policy: To cancel or pause your membership, please provide written notice at least 30 days before the next billing cycle.

• Facility Rules: Members are expected to adhere to studio etiquette, including but not limited to proper use of equipment, respect for others, and cleanliness. Misconduct may lead to membership termination.

2. SMS Communication Program

As part of our services, Hot Yoga Los Angeles offers an SMS program to keep you informed and motivated. By opting in, you consent to receive text messages related to our services.

Program Name: Hot Yoga Los Angeles SMS Campaign

Message Frequency: You can expect to receive 4-6 messages per week depending on your usage and attendance, including but not limited to:

• Class schedule updates
• Class and Event reminders
• Exclusive promotions and offers
• Studio closures and updates

Product Description: The Hot Yoga Los Angeles SMS program is designed to keep you updated and engaged with personalized fitness content, class information, and exclusive offers.

Customer Care: If you have any questions or need support, contact us at (310) 821-3628 or reply “HELP” to any of our messages for assistance.

Opt-out Information:

- To opt-out of the SMS program at any time, text “STOP” to [shortcode]. After opting out, you will no longer receive text messages from us.

- For single-message programs, you will receive only one message upon opt-in, and no further action is required unless you wish to opt out for future communication.

Message and Data Rates: Message and data rates may apply depending on your mobile carrier and plan. Please check with your provider for details.

Associated Costs: Participation in the SMS program is free from our end, but you are responsible for any charges from your mobile carrier, including text message fees and data rates.

4. Changes to Terms & Conditions

Hot Yoga Los Angeles reserves the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website or notification via SMS.

By using our fitness services or signing up for our SMS campaign, you agree to these terms and conditions. If you have any questions, please contact us at Hot Yoga Los Angeles, 2903 Washington Blvd., Marina Del Rey, CA 90292. Thank you for choosing Hot Yoga Los Angeles!

LOCATION SERVICES

We may store information that your computer or mobile device provides to us in connection with your use of the Service such as a type of computer or device unique identifier, IP address, MAC address, device’s operating system and physical location (including geolocation, beacon based location, and GPS location). You may disable our use of certain location data through your device or browser settings. We may also store usage data such as the date and time the application on your device access our servers, and what information and files have been downloaded to the application based on your device number.

SHARING YOUR INFORMATION

We may disclose your Personal Information:

To our affiliates for the purposes described in this Privacy Policy.

To our strategic partners and third-party service providers who provide services such as website hosting, data analysis, payment processing services, order fulfillment, information technology and related infrastructure provision, customer service, email delivery, credit card processing, auditing and other similar services.

To our Subscribers if you are an End User and are using our Service to interact with that Subscriber. Please contact the Subscriber you interact with directly for more information on that Subscriber’s privacy practices.

To third parties to permit them to send you marketing communications, consistent with your choices.

To third-party sponsors of sweepstakes, contests and similar promotions. By you, on message boards, chat, profile pages and blogs and other services to which you are able to post information and materials, including as described in the sections below titled “Testimonials, Ratings and Reviews” and “Public Forum.”

To your friends associated with your social media account, to other Website users and as well as to your social media account provider, in connection with your social sharing activity, such as if you connect your Facebook account to your Hot Yoga Los Angeles App account.

For legal purposes described in the section below titled “Legal Disclosure.”

Please note that we may use and disclose Other Information for any purpose, except where we are required to do otherwise under applicable law. If we are required to treat Other Information as Personal Information under applicable law, then we may use it for all the purposes for which we use and disclose Personal Information. In some instances, we may combine Other Information with Personal Information (such as combining your name with your geographical location). If we combine any Other Information with Personal Information, we will treat the combined information as Personal Information.

TRACKING AND ADS

We and our third party service providers may collect Other Information in a variety of ways. We and/or our third party partners may employ various tracking technologies, such as cookies, web beacons and analytics software, that help us better manage content on our Service by informing us what content is effective.

Cookies

When you visit our website or otherwise interact with the Service we may send one or more “cookies” to your computer or other devices. Cookies are alphanumeric identifiers stored on your computer through your web browser and are used by most websites to help personalize your web experience. Some cookies may facilitate additional site features for enhanced performance and functionality such as remembering preferences, allowing social interactions, analyzing usage for site optimization, providing custom content, allowing third parties to provide social sharing tools, and serving images or videos from third party websites. Some features on this site will not function if you do not allow cookies. We may link the information we store in cookies to any Personal Information you submit while on our site. We may use both session ID cookies and persistent cookies. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. Persistent cookies enable us to track and target the interest of our users to enhance the experience on our site. If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to automatically decline cookies, or be given the choice of declining or accepting the transfer to your computer of a particular cookie (or cookies) from a particular site. You may also wish to refer to http://www.allaboutcookies.org/manage-cookies/index.html. If you reject cookies, you may still use our site, but some features on the site will not function properly. Functional cookies, persistent and session type, store information to enable core site functionality, such as Live Chat and Client ID remembrance. Analytics cookies allow us to count page visits and traffic sources so we can measure and improve the performance of our site and our marketing campaigns. Advertising cookies may be set through our website by our advertising partners. Data may be collected by these companies that enable them to serve up advertisements on other sites that are relevant to your interests.

Web Beacons

We may use Web Beacons alone or in conjunction with cookies to compile information about our Service. Web Beacons are tiny graphic objects that are embedded in a web page or email and are usually invisible to the user but allow checking that a user has viewed the page or email. Web Beacons may be used within the Service to track email open rates, web page visits or form submissions. In some cases, we tie the information gathered by Web Beacons to our Subscribers’ and End Users’ Personal Information. For example, we use clear gifs in our HTML-based emails to let us know which emails have been opened by recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns.

Flash and HTML5 Storage

We use Local Shared Objects, such as Flash cookies, AND/OR Local Storage, such as HTML5, to store content information and preferences. Third parties with whom we partner to provide certain features on our website or to display advertising based upon your web browsing activity also use Flash cookies or HTML5 to collect and store information. Various browsers may offer their own management tools for removing HTML5. To manage Flash cookies, please click here.

Do Not Track Signals

At this time we do not respond to browser ‘do not track’ signals.

Analytics Software

We and our third party tracking-utility partners use log files on our Service to gather certain information automatically and store it for analytical purposes. This information includes internet protocol (“IP”) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use Google Analytics, which uses cookies and other, similar technologies to collect and analyze information about use of the Service and report on activities and trends. This service may also collect information regarding the use of other websites, apps and online resources. You can learn about Google’s practices by going to www.google.com/policies/privacy/partners/, and opt out of them by downloading the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout. We use this information to track and aggregate Other Information to analyze trends, administer the site, track users’ movements around the Service and to gather demographic information about our user base as a in the aggregate.

Advertising Networks

We may partner with third party ad network(s) and other service providers to show you relevant ads, including ads displayed on the Service and on other companies’ websites or apps, on any of your devices. Our service providers may use cookies and web beacons to collect non-personally identifiable information about your activities on the Service and other web sites and mobile apps to provide you targeted advertising based upon your interests. They may also use these technologies, along with activity information they collect, to recognize you across the devices you use, such as a mobile device and a laptop or other computer. If you wish to not have this information used for the purpose of serving you targeted ads, you may opt-out. If you would like more information about this practice and to opt out of it on the particular device from which you are accessing this policy, go to http://www.networkadvertising.org/managing/opt_out.asp, http://www.abouta ds.info/choices andhttp://preferences-mgr.truste.com/ to opt out in desktop and mobile web browsers. You may download the AppChoices app at www.aboutads.info/appchoices to opt out in mobile apps. For individuals in the EU, please also visit http://www.youronlinechoices.eu/. Please note that opting out does not opt you out of being served advertising. You will continue to receive generic ads.

Social Media Features and Widgets

The Service includes social media features such as the Facebook Like button, and widgets, such as the Share This button or interactive mini-programs that run on our Website. These features may collect your IP address, which page you are visiting on our Website, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our Website. Your interactions with these features are governed by the privacy policy of the company providing it.

SECURITY

The security of Personal Information is a high priority at Hot Yoga Los Angeles. We maintain our Service and all associated data with technical, administrative and physical safeguards to protect against loss, unauthorized access, destruction, misuse, modification and improper disclosure. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have any questions about the security of your interaction with us (if, for example, you feel that the security of any account you might have with us has been compromised), you can contact us at info@hotyogalosangeles.com.